7 Questions You Should Ask Over The Phone
Nowadays, it’s quite easy to get a bunch of estimates on roofing services online. This is a good thing for a lot of homeowners. Being able to have options definitely opens up more opportunities to find good and reasonably priced roofing services. However, with the large number of roofers in Myrtle Beach, finding a reliable and ethical roofing contractor may not be that easy. Sometimes it can be like finding a needle in a haystack. However, you can do a little pre-screening of your own and you can do it over the phone. Here’s what you should do:
A 2-step process and 7 important questions to ask a roofing company
Step #1: Determining the credibility of a roofer
- What is the legal name of your business?
The first thing that you should establish is uncovering the legal business name of a particular Myrtle Beach roofing contractor. Never hire a roofer or any company, for that matter, that cannot provide you with their legal business name. It’s a simple way to avoid getting scammed. A legally operating roofer shouldn’t have any problems emailing you a copy of their license and proof of insurance. You could also check their name in state and federal directories to make sure they are telling the truth.
2. Do you have roofing insurance and at what level?
Another important thing that you should be looking at is the level of insurance the roofer has. A roofing company must have general liability insurance so they could operate legally. Roofing contractors are often required to have at least a $1,000,000 insurance. The exact amount may be higher or lower depending on state requirements. The gist of it, however, is that the roofer has an insurance policy in place to protect them and the homeowner in case something goes wrong during a roof repair or any other roof-related projects.
3. Who will be at the site during the roof replacement?
Most roofing contractors will have the owner personally looking into the project. If the company is big enough, they could have project managers that direct the flow of the work. Do not accept any reason why nobody will supervise the project. There must be someone in charge of the worksite to ensure that everything runs smoothly.
Step #2: Filtering out the ethical roofers
4. Is it possible for you to send the estimate by mail?
A lot of homeowners still go by the method of gathering estimates and other offers via mail. This is not necessarily a bad thing to do but it does have some caveats. What you should be looking for is a straight no. An ethical roofing contractor like Greg Lilly Roofing and Restoration won’t simply agree to just mail you the estimates unless you strongly insisted. Missing out on explanations, estimate details, and other offers just don’t sound right.
5. How much do you charge per square foot?
The pricing of particular roofing services can be viewed as a tell-tale sign of an ethical or non-ethical approach in business. Some roofers would simply offer you a low estimate for their services. This is not entirely bad but it could backfire. So you signed up for a cheap roof repair service, but at what cost? Aside from getting estimates over the phone, also gauge if they are giving reasonable prices for their products and services.
6. Can you re-roof instead of a full roof replacement?
Any roofing contractor can do a roof layover. This process basically ignores the existing roof and installs a new layer on top of it. The short answer that you should get from an ethical roofer is, no. However, this should come with an explanation. Clients need to know what they are getting into and what’s best for them.
7. Does the roof inspector need to come inside my home?
Yes, the roof inspector should go inside your home. Whether you have an attic or not, they should be able to perform a visual inspection of your roof from the inside. This will let them know what needs to be done.